Lost & Found Policy 

Core Transit is not responsible for lost or misplaced items. However, we are committed to assisting passengers in recovering their belongings whenever possible. 

Items found on buses or at bus stops are sent to one of two designated Lost & Found locations. Each item is logged into a shared database, along with its storage location, to facilitate tracking. 

Owners are responsible for retrieving their items from the appropriate Lost & Found location. 

Upon request, items can be transferred between Lost & Found sites to make pick-up more convenient. 

For assistance or to inquire about a lost item, please contact our customer service team by email at info@coretransit.org or (970)328-3520 during business hours to speak directly with a representative. 

• Be ready to describe the item (type, color, brand, etc.) and provide an approximate time/location it was lost. 

Lost & Found Locations 

MSC- Maintenance Service Center Gypsum office  

3289 Cooley Mesa Rd. Building B 

Gypsum, CO 81637   

VTC- Vail Transportation Center office  

241 S. Frontage Rd. 4th floor 

Vail, CO 81637 

Retention Policy: 

• Lost items will be held for 15 days, after the 15th day, unclaimed items may be donated or discarded, depending on their condition. 

Important Notes: 

• Perishable items will be discarded at the end of each day. 

• Valuables such as wallets, phones, purses, bags, or any items containing cash or identifying information will be held securely for up to 72 hours. After that, they will be turned over to the local police department. 

• The following items will be turned over to law enforcement immediately: 
• Drugs or drug paraphernalia 
• Weapons 
• Chemicals or other hazardous materials.

Thank you for taking the easy route with Core Transit!